How We Use Your Data

Privacy Policy

Last Updated April 2025

KGK Interiors is committed to protecting your personal data and being transparent about how we use it. This policy explains what information we collect when you use our website or contact us, why we collect it, and your rights under UK data protection law.

KGK Interiors is a trading name operating in South West London and Surrey. For the purposes of UK GDPR, we are the data controller for any personal data you provide to us. You can reach us at projects@kgkinteriors.co.uk.

  1. What information we collect

We may collect the following personal data when you interact with us:

  • Your name
  • Your email address
  • Your phone number
  • Your home or property address (when relevant to a project enquiry)
  • Any additional information you choose to include in a message or enquiry form

 

If you visit our website, we or our analytics provider may also collect:

  • Your IP address
  • Browser type and version
  • Pages visited and time spent on the site
  • The website that referred you to ours

 

We do not collect sensitive personal data (such as financial information, health data, or information about children) through our website.

  1. How we collect your information

We collect personal data in the following ways:

  • When you complete and submit a contact or enquiry form on our website
  • When you email or call us directly
  • Through cookies and analytics tools when you browse our website (see Section 7)
  1. Why we use your information

We use your personal data for the following purposes:

 

To respond to your enquiry

When you contact us, we use your name and contact details to respond to your message and discuss your project. Our lawful basis for this processing is legitimate interests — it is necessary for us to use your contact details to reply to you.

To provide our services

If you engage KGK Interiors to carry out work, we will use your personal data as necessary to deliver that service, including visiting your property, providing quotes, and arranging installation. Our lawful basis is the performance of a contract with you.

To improve our website

We use anonymised analytics data to understand how visitors use our website and to improve its content. Our lawful basis for this is legitimate interests.

To comply with legal obligations

We may retain certain records as required by law, for example for tax or accounting purposes.

  1. How long we keep your data

We do not keep your personal data for longer than is necessary. As a general guide:

  • Enquiry data (where no project proceeds): up to 12 months, after which it is securely deleted
  • Project-related records: up to 7 years, in line with standard business record-keeping requirements
  • Website analytics data: as configured by our analytics provider, typically 26 months

 

If you would like your data deleted sooner, please contact us and we will action this where we are not legally required to retain it.

  1. Who we share your data with

We do not sell or rent your personal data to any third party. We may share limited data with:

  • Our email service provider, for the purpose of receiving and sending emails
  • Our website hosting provider, who processes data on our behalf under a data processing agreement
  • Our analytics provider (such as Google Analytics), who may process anonymised usage data
  • Professional advisers (such as accountants or solicitors) where legally required

 

All third parties with whom we share data are required to handle it securely and in accordance with UK data protection law.

  1. Your rights

Under UK GDPR, you have the following rights regarding your personal data:

  • The right to access — you can request a copy of the personal data we hold about you
  • The right to rectification — you can ask us to correct inaccurate or incomplete data
  • The right to erasure — you can ask us to delete your data, subject to any legal obligations we have to retain it
  • The right to restrict processing — you can ask us to limit how we use your data in certain circumstances
  • The right to object — you can object to our processing of your data where we rely on legitimate interests
  • The right to data portability — you can request your data in a commonly used format

 

To exercise any of these rights, please contact us at projects@kgkinteriors.co.uk. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you are unhappy with how we have handled your data.

  1. Cookies

Our website may use cookies — small text files stored on your device — to help the site function and to understand how it is used. The types of cookies we may use include:

  • Strictly necessary cookies: required for the website to operate correctly
  • Analytics cookies: used to collect anonymised information about how visitors use the site (for example, which pages are visited most often)

 

When you first visit our website, you will be asked to consent to non-essential cookies. You can withdraw your consent or manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the site.

  1. Data security

We take reasonable steps to protect your personal data from unauthorised access, loss, or misuse. These include using secure email communication, limiting access to personal data to those who need it, and ensuring any third-party providers we use maintain appropriate security standards.

No method of transmission over the internet is completely secure. If you have concerns about the security of your data, please contact us.

  1. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any website you visit.

  1. Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website, and the date at the top of this page will be updated accordingly. We encourage you to review this policy periodically.

  1. Contact us

If you have any questions about this privacy policy or how we handle your personal data, please get in touch:

 

KGK Interiors

Email: projects@kgkinteriors.co.uk

Phone: 07438 444913

Area served: South West London & Surrey

 

This privacy policy has been prepared in good faith to reflect KGK Interiors' data handling practices and UK GDPR obligations. It is not a substitute for legal advice. If you have specific compliance concerns, we recommend consulting a qualified data protection adviser or the ICO's guidance at ico.org.uk.

Cookie Policy

Last Updated April 2025

This Cookie Policy explains how KGK Interiors uses cookies and similar tracking technologies on our website. It should be read alongside our Privacy Policy, which provides broader information about how we handle your personal data.

By continuing to use our website after being shown the cookie notice, you consent to the use of non-essential cookies as described in this policy. You can withdraw or adjust your consent at any time — details on how to do this are set out below.

  1. What are cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognise your device and remember certain information about your visit — such as your preferences or how you navigated the site.

Cookies are widely used to make websites work efficiently, to improve user experience, and to provide information to website owners. Most cookies do not identify you personally — they collect general, anonymised data about how visitors use a site.

  1. Types of cookies we use

We use the following categories of cookies on the KGK Interiors website:

 

Strictly necessary cookies

These cookies are essential for the website to function correctly. Without them, parts of the site may not work as intended. They do not track your browsing activity across other websites and do not store any personally identifiable information. Because they are strictly necessary, these cookies are placed on your device without requiring your consent.

Analytics cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve the site's content, structure, and performance. The data collected is anonymised and aggregated — it does not identify you as an individual. We may use Google Analytics or a similar provider for this purpose.

Preference cookies

These cookies remember choices you make — such as whether you have accepted or declined optional cookies — so that we do not ask you again on every visit. They improve your experience by ensuring the site behaves consistently.

 

Summary of cookies used

Cookie name

Type

Duration

Purpose

_ga

Analytics

2 years

Google Analytics — distinguishes unique users

_ga_XXXXXXXX

Analytics

2 years

Google Analytics — maintains session state

_gid

Analytics

24 hours

Google Analytics — distinguishes users

cookie_consent

Preference

12 months

Remembers your cookie consent choice

 

The specific cookies on your site may vary depending on the tools and integrations your web platform (Webador) uses. We recommend reviewing Webador's own cookie documentation for a complete list of any cookies they set automatically.

  1. Third-party cookies

Some cookies on our website may be set by third-party services we use, such as Google Analytics. These third parties have their own privacy and cookie policies, and we do not have control over the cookies they set. We encourage you to review their policies if you have concerns:

  • Google Analytics — policies.google.com/privacy
  • Webador (our website platform) — webador.co.uk/privacy-policy

 

We do not use cookies for advertising or retargeting purposes, and we do not share cookie data with any third party for commercial gain.

  1. How to manage and withdraw consent

You have full control over which cookies are placed on your device. You can manage your preferences in the following ways:

 

Via our cookie banner

When you first visit our website, you will be shown a cookie notice. You can accept or decline non-essential cookies at that point. You can change your preferences at any time by clearing your browser cookies and revisiting the site, which will prompt the banner to reappear.

Via your browser settings

Most browsers allow you to view, manage, and delete cookies through their settings. Instructions for the most common browsers are available at:

  • Google Chrome — support.google.com/chrome/answer/95647
  • Safari — support.apple.com/guide/safari/manage-cookies
  • Firefox — support.mozilla.org/kb/clear-cookies-and-site-data-firefox
  • Microsoft Edge — support.microsoft.com/microsoft-edge/delete-cookies

 

Please note that if you choose to disable cookies, some features of our website may not function as intended. Strictly necessary cookies cannot be disabled without affecting core site functionality.

Via Google Analytics opt-out

If you wish to opt out of Google Analytics tracking specifically, you can install the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.

  1. Cookies and personal data

Some cookies may be considered personal data under UK GDPR where they can be used to identify an individual directly or indirectly. Where this is the case, our Privacy Policy applies to how that data is handled. Our Privacy Policy is available on our website and covers your rights in relation to personal data, including the right to access, correct, or delete it.

  1. Changes to this policy

We may update this Cookie Policy from time to time as our website, the tools we use, or the applicable law changes. The most current version will always be available on our website, with the date at the top updated accordingly. We encourage you to check back periodically.

  1. Contact us

If you have any questions about how we use cookies, please get in touch:

 

KGK Interiors

Email: projects@kgkinteriors.co.uk

Phone: 07438 444913

Area served: South West London & Surrey

 

This Cookie Policy has been prepared in good faith to reflect KGK Interiors' website practices. It is not a substitute for legal advice. For specific compliance queries, we recommend consulting the ICO's guidance on cookies at ico.org.uk/for-organisations/guide-to-pecr/guidance-on-the-use-of-cookies-and-similar-technologies.